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Privacy Policy

Privacy Policy

Effective Date: 27.12.2022

Introduction
At Kozza UK Ltd (referred to as "we," "us," or "our"), your privacy is a priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make purchases, or use our services.

1. Information We Collect
We may collect the following types of personal data from you:

  • Personal Identifiers: Name, email address, phone number, and postal address.
  • Payment Information: Billing address, payment method details (processed securely by third-party payment processors).
  • Technical Data: IP address, browser type, operating system, and browsing behavior on our site.
  • Marketing Preferences: Data regarding your preferences for receiving marketing communications.

2. How We Use Your Information
We use your information to:

  • Process and fulfill your orders.
  • Provide customer support and respond to inquiries.
  • Personalize your experience on our website.
  • Send marketing communications if you have opted in.
  • Comply with legal and regulatory obligations.

3. Legal Basis for Processing
We process your data based on the following legal grounds:

  • Contractual Necessity: To perform our obligations when you place an order or use our services.
  • Consent: When you subscribe to our marketing communications.
  • Legal Obligations: For compliance with applicable laws and regulations.

4. Sharing Your Information
We may share your personal data with:

  • Service Providers: Third-party companies that assist us in payment processing, delivery, IT support, and marketing.
  • Legal Authorities: When required by law or to protect our legal rights.

5. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. This includes secure servers, encrypted transactions, and access control mechanisms.

6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

7. Your Rights
You have the right to:

  • Access, update, or delete your personal data.
  • Object to or restrict the processing of your data.
  • Withdraw consent for marketing communications at any time.
  • Lodge a complaint with a supervisory authority if you believe your rights have been violated.

8. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, analyze website traffic, and deliver personalized content. You can manage your cookie preferences through your browser settings.

9. International Data Transfers
If your data is transferred outside the UK or EEA, we ensure adequate protection through standard contractual clauses or equivalent safeguards.

10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please review this page periodically for updates.

11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Kozza UK Ltd
51-55 Fowler Road,
Hainault Business Park,
Ilford, Essex, England,
IG6 3UT
Email: info@kozzarailing.co.uk
Phone: 07717 497 429